Top 10 Amazon Flat File Errors & How to Fix Them

Top 10 Amazon Flat File Errors & How to Fix Them

At FlatFilePro, we understand that managing your Amazon product listings can be a daunting task, especially for new e-commerce business owners. The complexity of Amazon’s flat file system can lead to errors that slow down your business and potentially harm your sales. But don’t worry! We’re here to help you identify the top 10 Amazon flat file errors and provide effective solutions on how to fix them. Let’s dive in!

1. Missing or Incorrect Category and Subcategory

Amazon assigns each product to a specific category and subcategory to help ensure the right products reach the right customers. However, many e-commerce sellers make the mistake of either leaving these fields blank or selecting the wrong options.

How to Fix: Double-check your category and subcategory selections. Make sure they align with the products you are selling. Amazon’s Product Classifier tool can help you determine the correct category for your products.

2. Poor Product Titles

Your product title is the first thing customers see when browsing on Amazon. A poor title can push them away from your listing, or worse, result in Amazon removing your product.

How to Fix: Make your product titles clear, concise, and informative. Use descriptive words and include brand and product-specific keywords to help customers find what they’re looking for. FlatFilePro can help perfect your titles by identifying optimization opportunities and error-free formatting.

3. Inaccurate Product Descriptions

Inaccurate or misleading product descriptions can lead to a high return rate and negative buyer feedback. Confused customers are unhappy customers!

How to Fix: Ensure your product descriptions are accurate, detailed, and easy to understand. Review each of your descriptions to make sure they accurately reflect the product being sold. FlatFilePro can also assist in optimizing product descriptions for search performance and customer engagement.

4. Incorrect Product Images

Visually showcasing your products is essential for attracting customers. Low-quality or incorrect images can result in poor sales and customer dissatisfaction.

How to Fix: Review all your product images, making sure they follow Amazon’s image guidelines. Replace any incorrect or poor-quality images with high-resolution images that accurately represent your products.

5. Duplicate Listings

Duplicate listings can confuse your potential buyers, dilute your product rankings, and even lead to Amazon removing the listings.

How to Fix: Use FlatFilePro to identify and merge or delete duplicate listings. Ensure each listing is unique and properly optimized.

6. Incorrect or Missing Product Variations

Product variations (size, color, etc.) enhance the shopping experience for your customers, making it crucial to accurately represent them in your listings.

How to Fix: Verify that all product variations are correctly added, with accurate SKU (Stock Keeping Unit) codes, and detailed descriptions of each variation. FlatFilePro can simplify this process by identifying issues related to product variations and optimizing them for better customer experience.

7. Pricing Errors

Incorrect pricing can harm your sales and even cause Amazon to deactivate your listings.

How to Fix: Regularly review your pricing strategy to ensure it is competitive, and, most importantly, accurate. Use FlatFilePro to update prices across your entire catalog faster and more efficiently.

8. Stock-Keeping Issues (Inventory Management)

Incorrectly updating stock levels and product availability can hurt your seller rating and disappoint customers when they can’t purchase desired items.

How to Fix: Update your inventory levels regularly and accurately. Consider using FlatFilePro to help manage your inventory updates and automate the process to avoid errors.

9. Invalid Product Identifiers

Universal product identifiers, like UPC (Universal Product Code), EAN (European Article Number), and ISBN (International Standard Book Number), are essential for accurate catalog management. Invalid or missing identifiers can lead to product listing removals.

How to Fix: Ensure that your product identifiers are accurate and valid. If you encounter persistent issues, consider consulting with a GTIN (Global Trade Item Number) agency or checking out Amazon’s Product ID Exemption process.

10. Inadequate Fulfillment Information

Incorrect or outdated fulfillment information can lead to delayed shipping and unhappy customers.

How to Fix: Regularly review and update your shipping information, including carrier information, shipping speed, and shipping regions. FlatFilePro can make this process more efficient by allowing you to make mass updates easily.

In Conclusion

Managing your Amazon product listings doesn’t have to be a headache. By understanding and addressing these common errors, you can improve your product listings and grow your e-commerce business. FlatFilePro’s advanced catalog management features can help you streamline the process and ensure your listings are always optimized, accurate, and error-free.


  • Q: Can I use FlatFilePro if I’m new to Amazon catalog management?
    • A: Absolutely! FlatFilePro is designed to be user-friendly for both new and experienced sellers, ensuring a smooth and efficient catalog management experience.
  • Q: What is the most common Amazon flat file error?
    • A: The most common error varies between sellers, but missing or incorrect category and subcategory information is a frequent issue.
  • Q: How often should I review my product listings for errors?
  • A: Regularly reviewing your listings is essential to maintaining a healthy catalog. FlatFilePro recommends checking at least once a month for potential errors or optimization opportunities.
  • Q: Can FlatFilePro help me improve my search rankings on Amazon?
    • A: Yes! FlatFilePro’s optimization features can help improve your product listings, increasing their visibility and search performance on Amazon.
  • Q: What other features does FlatFilePro offer?
    • A: In addition to error identification and correction, FlatFilePro provides bulk editing, inventory management, pricing tools, and enhanced data analytics to help you manage your Amazon catalog efficiently.